The Impending End of Cross-Subsidization
There is no single solution to the cross-subsidization problem. But here are some strategic actions that can make a health system’s economics more sustainable.
There is no single solution to the cross-subsidization problem. But here are some strategic actions that can make a health system’s economics more sustainable.
The connected, agent-ready enterprise is the model that wins, where compliance and intelligence operate together.
What is needed is a fundamentally different operating model for primary care, one designed around continuous engagement rather than episodic encounters.
Many hospitals are now trying to use AI to automate processes and free up staff time, running simultaneous pilots to perform as many tasks as possible. This quickly leads to pilot sprawl — a state where organizations can no longer even say which agents are still in active use.
The pace of change in digital innovation has exposed the ever-widening gap between digital health and Pharma commercial teams. As a result, Pharma is missing out on its ability to significantly improve its commercial model, by focusing on efficiencies vs. truly reinventing.
Why more than 300,000 missing patient records reveal an engineering problem, not a policy one — and why that's good news.
AI could play a meaningful role in advancing social care. Not by replacing people, but by helping them and organizations doing this work move faster, see patterns earlier, and coordinate more effectively.
What are the common reasons that a prototype fails to make the transition? There are several, but they all boil down to early-stage programs ignoring the business problem in favor of the technology problem.
The question is whether these AI tools will be another fragmented layer of technology or true assistants to help them spend more time on patient care.
Healthcare has a habit of embracing patient empowerment right up until patients become powerful.
Enterprise EHR boosts scalability, interoperability, and governance for large healthcare systems.
Healthcare leaders know how to test software. We don't yet have a shared playbook for onboarding agents expected to do a job end to end. That is the gap a probation period is meant to fill.
If trust, transparency, and accountability remain core values in medicine, AI governance cannot be left to improvisation.
The problem is not that companies have failed to make easy-to-use applications. Rather, it’s that there have been limitations to what software can realistically do in a modern healthcare environment.
Automation in healthcare gains value when it strengthens the conditions that allow clinicians to practice at the top of their training.
The path forward requires much more than whack-a-mole point solution replacement. It requires a more critical look at redesigning the entire workflow architecture